Consumer complaints against banks and NBFCs rose significantly in FY23-24, largely due to issues with loans, digital banking, and deposit accounts. The RBI focused on strengthening the consumer grievance mechanism as complaints against private and public sector banks increased, while ATM/debit card complaints saw a decline.
Investors must moderate return expectations, stick to asset allocation: Nilesh Shah
Nilesh Shah of Kotak AMC remains optimistic about consumer discretionary spending, citing tax rebates, reduced EMI burdens, and the upcoming 8th Pay Commission. He favors