“It is disheartening to see the nature of some of the complaints and the observations in our inspection reports,” Das said. “There are instances where complaints are misclassified as customer queries. We also come across instances of rejected grievances not being escalated to the internal ombudsman of banks. I would like to urge the boards and their customer service committees to closely look into these aspects to ensure that banks have a genuine commitment to customer centricity.”
Oversold signals emerge amid market slide; technical charts hint at possible relief rally
Indian equity markets are experiencing significant volatility after three days of selling. Technical indicators suggest a potential short-term rebound due to extreme oversold conditions, with