“It is disheartening to see the nature of some of the complaints and the observations in our inspection reports,” Das said. “There are instances where complaints are misclassified as customer queries. We also come across instances of rejected grievances not being escalated to the internal ombudsman of banks. I would like to urge the boards and their customer service committees to closely look into these aspects to ensure that banks have a genuine commitment to customer centricity.”
Bajaj Auto shares rise 3% after August sales jump 28% YoY
Bajaj Auto shares rose on Tuesday after the two- and three-wheeler maker reported a 28% year-on-year increase in August sales. Strong export growth drove the
September 1, 2026