Shoonya pays compensation totalling Rs 3 crore to traders after tech glitch

Shoonya, the zero broking platform, has compensated customers with Rs 3 crore ($402,000) following a technical glitch which occurred on April 13th. The error, which affected traders between 9.15am and 9.30am, left hundreds out of pocket. The glitch impacted a specific set of customers, with only first trades in that window being affected by incorrect trade values. In all, 77.5% of disputes were eligible for compensation and 77% of those eligible have been resolved, Shoonya co-founders Sarvjeet Virk and Tajinder Virk said.

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