Our thought is that once you get the reliability and efficiency then what separates us is the kindness, is the ability to delight our customers whether it is USB ports that we offer, a seat cushion, a newer and fresher cabin, more leg room, etc that is part of the consumer experience that we are providing our customers that will separate us from everyone else.
Paul Black’s 3 thumb rules for identifying great wealth creators
Veteran portfolio manager Paul Black’s investment framework focuses on identifying businesses with competitive advantages that strengthen over time. His three key rules emphasise widening moats,